Stakeholder Analysis And Communication Matrix For A Project
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Internal |
External |
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Affected by project process |
· Owner · Project managers · Project plan · Supervisor · Contractor · Architect · Plumber · Carpenter |
· Suppliers · Competitors · Creditors |
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Affected by project result |
· Sponsors · Users · Internal Customer |
· Client · Public |
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Stakeholder: Project manager (James Watson) |
Stakeholder: Contractor (Alfred Hazel) |
Stakeholder: Supervisor (Marcos Alonso) |
Stakeholder: Architect (Frank Lampard) |
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What is important to this stakeholder |
The project manager is the person who is mainly responsible of planning, executing, designing as well as monitoring in order to complete the entire project within estimated budget and time. |
A contractor is the person who mainly engages in construction work for managing the entire work of restaurant construction. |
A supervisor is the person who mainly involves in the construction project as a mentor or coach so that the restaurant construction can be completed successfully within the estimated budget and time. |
Architect is the person who mainly designs structure for the restaurant. In addition to this, they also thought about the style, safety as well as sustainability of the project in order to meet the needs as well as requirements of the occupants. |
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Power |
High |
High |
Low |
Low |
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Interest |
Positive |
Positive |
Positive |
Positive |
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Influence |
High |
Medium |
High |
Medium |
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Impact |
High |
High |
High |
Medium |
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Urgency |
High |
Low |
High |
High |
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Legitimacy |
Individual |
Organizational |
Individual |
Organizational |
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Priority (Key or other) |
Key |
Key |
Key |
Key |
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Stakeholder |
Interest in project |
Priority |
Supporting/Mitigation strategies |
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Project manager |
The project manager mainly have interest in managing the entire project for completing it within assumed time. |
Key |
Develops the entire plan for the project. |
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The project planner have interest in planning the project within the determined timeframe. |
Key |
Provides idea about the completion date |
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Contractor |
They generally have interest in providing material, labor as well as equipment for the construction of restaurant. |
Key |
Provides materials, labor for construction of restaurant. |
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Supervisor |
The supervisor have interest in supervising the performance of the project as per the performance standards for jobs, roles as well as tasks. |
Key |
Constant improvement |
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Architect |
The architect is interested in designing, planning as well as developing the integral tasks of the project. |
Key |
Shares ideas for constructing the restaurant. |
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Advisor |
The advisor advices on the success of the project. |
Other |
Constant improvement |
Identification of stakeholders
Description of the activities that are needed for building relationships with the core team and other project stakeholders
The activities that are generally undertaken in order to build proper relationship with the core team as well as with other stakeholders of the organization are elaborated below:
Understanding the stakeholders of the project: The project manager does not able to spend equal amount of time with each stakeholders of the project. Therefore, it is very much necessary to engage as well as learn about the various groups that are identified. The stakeholders lists must accessed in order to identify the most important stakeholders of the project. The project manager must put their effort on the stakeholders that have highest power as well as influence.
Engaging in one-to- one conversation: It is identified that great relationships can be built with the stakeholders of the organization by engaging in one to one conversation. As stakeholders are busy people, therefore it is very much important to respect their time by keeping the discussion short.
Proper communication: In order to deepen the trust level between various stakeholders, it is quite necessary to communicate properly with clarity as well as with honesty with the team members. It is necessary to send weekly status report with appropriate executive summary as well as milestone review for overcoming various types of communication related issues as well as challenges.
Demonstrating competence: In order to create proper relationship with the stakeholders of the project, it is necessary to deliver as per the promises that are made. This can be generally done by demonstrating reliability as well as competence of the project manager who is mainly skilled in defining the scope of the project, creating realistic plan as well as capturing various requirements.
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Person/Method |
When |
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Sponsor decides |
Critical decision about the financial budget of the project that is needed |
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Project manager decides |
Time is very much critical therefore completion of project must be within estimated time |
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Core team discusses |
The input of team members is useful |
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Architect informs |
The designed infrastructure will be executed within the estimated time. |
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Stakeholder |
Unaware |
Resistant |
Neutral |
Supportive |
Leading |
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Project manager |
D |
C |
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Project planner |
C |
D |
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Architect |
C |
D |
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Supervisor |
C |
D |
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Contractor |
C |
D |
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Stakeholder |
Learn from |
Share with |
Timing |
Method |
Owner |
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Project manager |
The project manager generally learns from outcome of the project |
The project manager generally shares information about the budget as well as timeframe of the project with team leaders |
Weekly basis |
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Team leaders |
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Team leaders |
The project planners generally learns by involving within a specific situation |
The team leaders provides information about the status of the project to the project managers. |
Whenever needed |
Email, fax, Telephonic conversations |
Project managers |
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Architect |
The architect learn from various project demands |
The architect discusses information about the design of the restaurant building with the project team leaders |
Whenever needed |
Email, telephonic conversation, video conferencing |
Project team leaders |
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Supervisor |
The supervisor learns from various situation of the project |
The supervisors discusses about the status of the project with the project manager |
Weekly basis |
Email, telephonic conversation, video conferencing |
Project manager |
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Contractor |
The contractor generally learns from the demand of the client. |
The contractor provide information about the resources as well as labors that are delivered. |
Whenever required |
Email, telephonic conversation |
Human resource manager |
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The financial manager learns from the financial need of the project |
The financial manager discusses about the needs of the project budget with the project sponsor |
Weekly |
Email, telephonic conversation, video conferencing |
Sponsor |
5. Project meeting with an advance agenda
Project meeting agenda:
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Project team: Core project team Date:3/29/2018 Time: 3.16Pm Place: Saudi Arabia |
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Purpose: The meeting was arranged in order in order to discusses about the budget crisis within the project |
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Topic |
Person |
Time 2min |
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Review agenda |
Project manager |
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Summary |
Financial manager |
5min 2min |
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Meeting evaluation |
Project planner |
Project meeting minutes
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Project team: Core project team Date:3/29/2018 Time: 3.16Pm Place: Saudi Arabia: |
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Members present: Financial manager, project manager, project planner and contractor |
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Decisions made: The project manager decided to avoid spending of money on unnecessary resources as well as tracking the budget that is used on a weekly basis. |
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Issues log: Resolved issues: Budget related issues are resolved New issues: Schedule slippage occurs |
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Action item Person responsible: Project manager Completion date: (3/29/18) |
Project issues log
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Open Issues |
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Name |
Data opened |
Originator |
Potential impact |
Progress |
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Schedule slippage |
3/10/18 |
Project manager |
High |
In progress |
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Budget risk |
3/22/18 |
Financial manager |
High |
In progress |
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Closed Issues |
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Name |
Date opened |
Originator |
How resolved |
Date closed |
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Quality of material that is used in appropriate |
3/12/18 |
Quality analyst |
The quality of the project must be checked before it is used in the project |
3/18/18 |
Project meeting plus delta evaluation table
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+ |
? |
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· Estimation of budget · Proper arrangement of meetings · Proper architect design |
· Communication between the team members · Quality of the project |
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