Managing People For Organizational Effectiveness And The Facebook Data Privacy Dilemma
Case study 1 : Managing people for organizational effectives
a. The issues that are faced by the organization are based on the ill- management and lack of motivation to the employees resulting to maximization of the staff turnover rates. The former CEO of the organization aimed at undertaking lean management in order to reduce the costs that were incurred by the business. Therefore, the management undertook the strategy of dismissing staff members for minor errors or breaches of procedure. It has affected the organizational operations largely resulting to system failures. On the other hand, the poor remuneration policy of the organization and the lack of motivation to the employees affected the productivity of the business.
I would take steps to bring forth changes min the workplace conditions in order to facilitate the smooth functioning of the workforce as per the objectives of the business. On the other hand, I would take steps to improve the compensation and remuneration policies of the business in order to adhere to the needs of the employees. The improvements in the remuneration policies of the business will be helping me to motivate the employees in order to enhance the organizational operations. Dries (2013) stated that Appraisal programs help in enhancing the involvement of the employees in the organizational processes and thereby motivate the same in undertaking steps to enhance the operations. I would undertake the employee empowerment strategy to boost the organizational operations. The identification of the interests of the employees will be helping me to develop different remuneration schemes in order to motivate the employees towards undertaking the smooth functioning of the same.
b. The strategy that is planned by me will be helping to empower the employees and thereby enhance the operations of the workforce through encouraging the engagement of the workforce. I believe that framing a positive workforce culture will be helping the employees in working on the organizational objectives more proficiently. On the other hand, providing the employees with the suitable remuneration scheme will be helping the organization in enhancing the operations of the same. Appraisal programs and enhanced compensation will be helping the management in reducing the rate of staff turnover. Jiang et al. (2012) stated that the management of the employees through identification of the issues and thereby mitigating the same helps businesses in facilitating the smooth functioning of the same.
The strategies that are planned by me will be helping the organization in encouraging the involvement of the employees in the process. The active participation of the employees in the business processes will be helping the same in enhancing the productivity of the same. Van De Voorde, Paauwe and Van Veldhoven (2012) stated that the key elements of change in the organizational operations are dependent on the smooth functioning of the employees through continuous motivation. Appraisal programs will be adding on the performance of the employees through continuous motivation and induction of positive workplace competition.
c. The major resistances that might be faced by me while implementing the employee empowerment strategy on the organizational model will be from the senior management team, which consists of five people. The people were appointed by the former CEO and thereby they developed an insight of the cost cutting strategies that were undertaken by the former director. The strategies that were planned by me required the organization to bring forth changes ion the processes of the people management through induction of fair remuneration strategy and appraisal programs. Therefore, the senior management team might oppose the strategies that are planned by me as the strategy does not correlate to the activities or the principles of lean management followed by the same. On the other hand, the senior management team of the organization holds the opinion that retention of the employees is a least regarded concept due to the higher rates of unemployment in the operating markets.
Case study 2: Vodafone and Global Supply Chain Management
However, I would take steps to make the senior management aware of the different issues that are faced by the organization due to lack of involvement of the employees in the processes. I will take steps to make the senior management team aware of the outcomes relating to lack of proper motivation provided to the employees as it affects the smooth functioning of the business through lower retention rates. Kehoe and Wright (2013) stated that providence of fair remuneration to the employees will be helping enterprises in designing the smooth functioning of the business units.
a. Detlef Schultz was awarded with the Procurement Leader Award in the year 2011, which uncovered the different aspects of strategic research, category intelligence and suitable networking skills in order to enhance the involvement of the communities in the innovations. However, Schultz could have made use of the charismatic style of leadership in order to enhance the operations of the employees by persuading and influencing the same by the characteristics of the leadership phenomenon. Mhatre and Riggio (2014) stated that the utilization of charismatic leadership assists leaders in influencing the workforce in order to undertake smooth operations of the same as per the objectives of the business. Schultz has undertaken transformational leadership as an approach, which aimed at undertaking consultation with the employees for the development of the workforce through mitigation of different issues that are faced by the same. However, the implementation of charismatic leadership style would have helped Schultz in influencing the employees to operate as per the innovative approach of the business. Charismatic leadership helps in facilitating convictions and commitments in the workforce for undertaking the proposed changes in the business model (García-Morales, Jiménez-Barrionuevo and Gutiérrez-Gutiérrez 2012). The major function that was undertaken by Schultz was related to the compilation of the fragmented supply chains into a single global function. Therefore, the introduction of the charismatic leadership style in the approach of Schultz would have helped him in maximizing the involvement of the employees in the processes for enabling the smooth functioning of the supply chain and logistics by persuasion.
b. The range of leadership skills, which Schultz should have incorporated while undertaking the transformational change in Vodafone’s structure, are delegation and flexibility of operations. Braun et al. (2013) stated that delegation skills of the leaders assist the same in understanding the needs of the organizations and thereby allocate different tasks to the concerned departments. Delegation skills would have helped Schultz in understanding the different feasible manner in which tasks might be allocated to the different departments in order to enhance the quality and smooth functioning of the workforce as per their expertise. Moreover, the proper delegation skill would have helped Schultz in gaining feedbacks from the employees on the different processes and thereby bring forth changes in the fragmented units to ensure the performance. Delegation skill would have helped Schultz in understanding the capabilities of the employees and thereby assigning tasks as per the priorities of the same.
Schultz would have benefitted through induction of flexibility in the operations, as it would have helped him in treating the employees as individuals. Grant (2012) stated that Flexibility helps in facilitating adaptability to the different changes that were faced by the organization while operating in competitive market structures. The key changes that were planned by Schultz in the supply chain operations of the business is backed by the adaptability of the organization and the ability of the same in adhering top the different changes efficiently. It would have helped Schultz in enhancing the supply chain operations of the business while operating in diverse economies.
Case Study 3 : Facebook – Data Privacy Dilemma
a. Facebook was alleged of a data privacy scandal affected the goodwill and trust of the users. The organization undertook steps to testify the issues that are faced by the users relating to data privacy while utilizing the proposition made by the organization (Pinchot and Paullet 2012). The internal audit department of the organization was entitled with the responsibility of investigating the apps and third party developers. The organization also restricted the activities of the app developers relating to their access over the personal data of the Facebook users (Veltsos 2012). The organization updated its privacy tools in order to restrict the activities of the third party developers in assessing information of the users for the proper development of the applications. The organization also created a data management tool “Access Your Information” for the users, which would enable the same with the actions that relates to the management, omission or monitor over the posts and the personal profile in Facebook (Tankard 2016). The strategies helped the organization in enforcing suitable data management plans for its users. It has also helped the organization in avoiding situations of data breach that might affect the trust of the users. Previously the organization reviewed the most visited sites of the users and the non- users without the explicit “opt-in” consent of the users in order to develop the applications through the utilization of artificial intelligence technologies (Isaak and Hanna 2018). However, the General Data Protection Regulation (GDPR) restricted the actions of the organization relating to the monitoring user activities without the consent of the same (Spiekermann et al. 2015).
b. GDPR (General Data Protection Regulation ) is a regulation under the EU laws which emphasizes on data protection and privacy for every individuals in the European Union. The GDPR aims at providing the users with the control over the personal data exports for reducing situations of data breaches and falsification of user data and misutilization (Boban 2016). The purpose of framing the regulation is to provide the users with the capability of controlling and monitoring their personal information in the web for reducing data theft and breaches for private gains of different business enterprises.
The key privacy and data protection requirements of the GDPR are being discussed in this section:
Undertaking the consent of the users for data processing: The regulation emphasized on the organizational role of undertaking the consent of the users while processing their personal information as it would helps in making the user aware of the organization with whom the data is being shared. On the other hand, the requirement will be helping to avoid different risks of data breach and misstatement from the end of the reviewer (Boban 2016).
Providing data breach notifications: The regulation requires the concerned companies to set up technologies, which will be notifying the users of the data breach in order to keep the same informed during a data theft.
Safe handling of data across borders: The regulation requires the organizations to undertake safe handling of data while operating in diverse economies in order to minimize the risks relating to data breaches.
c. The e- business model of Facebook is based on the concept of utilizing internet in order to conduct business. Facebook aims at generating revenue through the identification of the data ranging from user account information to the personal behaviors and preferences. This strategy of the organization has helped the same in undertaking a continuous growth process through restricted selling of information to the different marketers (Cadwalladr and Graham-Harrison 2018). The proposition of Facebook is mainly dependent on the creation of a communication platform, which helps in the growth of different organizations. The organization is the source of Big Data for ensuring the functioning of the targeted advertisements in order to generate revenues. The revenue model that is followed by the organization is to generate revenue over the information of different users. The benefits of the organization is dependent on the wide social media platform that is proposed by the same which has helped in enhancing the communication systems to support the sustainable functioning of the organizations. Moreover, the huge user base of the organization has helped in the sustainable functioning of the same in the competitive markets. However, the major challenge that is faced by the organization sib assed on the data breaches that are faced by the same while operating as per the objectives.
d. The challenges that are faced by the social media platforms are due to the excess competition in the markets. The development of the social media websites are restricted through the radical expansion of different multinational organizations. Moreover, the data breaches that occur create a situation of distrust among the users, which affects the goodwill of the business (Veltsos 2012). The situation might be controlled by the organizations through maintenance of unique selling proposition in order to gain a competitive edge over the propositions made by the existing players or the new entrants. On the other hand, the organizations might also consider different privacy policies under the guidance of General Data Protection Regulation (GDPR) in order to restrict data breaches.
References
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